Volunteer Policy Questionnaire

University of Georgia

Department of Recreation and Leisure Studies

For this survey, Volunteers are defined as people who willingly provide direct assistance to your recreation department's programs, services, or facilities without receiving pay. Although board/commission/committee members may also be classified as volunteers, please do not include these people when completing this survey.

☺ Please estimate how many volunteers worked for your organization in:

2002______________________ 2001______________________

☺ Please estimate how many volunteers hours were logged for your organization in:

2002______________________ 2001______________________

☺ Circle yes/no if your agency provides programs/services in the following areas.

Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Circle yes/no for the areas of your agency that utilize volunteers.

Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Circle yes/no for the areas of your agency that have volunteer policy(s) currently in place.

Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ How are policies communicated to volunteers? (check all that apply)

____policy manual in office ____given a personal copy ____verbally told _____web site _____not communicated

Note for remaining questions: If you circle yes or no in the "Agency Wide" column, please do not circle yes or no for any remaining columns for that question.

☺ Do you recognize your volunteers for their efforts and accomplishments? (circle yes or no)

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Do you offer financial incentives (ex. fee waivers/fee reductions) for volunteering?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Do you allow the use of agency equipment or facilities in exchange for volunteering?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Do you have confidentiality requirements for volunteers?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Do you utilize volunteer applications?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Do you require volunteers to be interviewed?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺Do you have an orientation for volunteers?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺If you have an orientation for volunteers, is it mandatory?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Do you offer training for volunteers?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Does your volunteer training address child abuse awareness?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Does your volunteer training address emergency procedures?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Does your volunteer training address public relations?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Does your volunteer training address specific program skills?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Does your volunteer training address safety and health issues?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Do you have a termination policy for volunteers?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Do you have a grievance policy for volunteers?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Do you have reimbursement policies for volunteer expenses?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Do you have an attendance and/or absenteeism policy for volunteers?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺Do you have performance review policies for volunteers?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺Has your agency conducted a study evaluating volunteer involvement?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Has your agency conducted a risk management analysis in the last five years?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Have your volunteer policies been reviewed by legal council in the last five years?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Has your agency been subject to legal action? (If you answer yes, please write the date (month/year) of the action below the appropriate box.)

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Are volunteers covered under your insurance policies?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ When was the last time the policies were updated? (Please write the date (month/year) in the box under the appropriate division.)

Agency-wide

Adult Sports

Youth Sports

Cultural

Senior Citizen

Aquatics

Natural Resources

Maintenance

Beautification

☺ Do you conduct background checks on your volunteers?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

If yes, what type of background check?

☺ Do you utilize court-mandated community service hours?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Do you count court-mandated community service workers in your volunteer reporting? Yes No

☺ Do you utilize prison inmates?

Agency-wide	Adult Sports	Youth Sports	Cultural	Senior Citizen	Aquatics	Natural Resources	Maintenance	Beautification
Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No	Yes No

☺ Do you count them prison inmates in your volunteer reporting? Yes No

☺ Are you aware of the Volunteer Protection Act of 1997? Yes No

☺ Please list job title of the person who completed this survey: ______________________________________________________________________________

☺ Please list the name of your organization: _____________________________________________________________________________________________

☺ Please list the job title of the staff member who is primarily responsible for your volunteer program?____________________________________________

☺ Please list the agency contact person for volunteers:______________________________________________________________________________

☺ Please list this person’s email address:_____________________________________________________________________________________

☺ What percentage of this employee's time is dedicated to volunteer management? _____________________

☺ What type of training/background/experience does this person have in volunteer management?__________________________________________

☺ How many employed staff work directly with volunteers? Full-time:___________________ Part-time:_______________________

☺ Please list the agency e-mail address: _________________________________________________________________________________________________

☺ Please list the agency web site address: _______________________________________________________________________________________________

Thank you very much for completing this questionnaire!

Please use the enclosed label to mail this questionnaire along with all volunteer policy materials/manuals, to:

Gwynn Powell

343 Ramsey Center, 300 River Road

University of Georgia

Athens, GA 30602-6555